Saha77 Privacy Policy

1. Introduction

Saha77 is an internationally recognized online gaming platform serving players in Bangladesh and around the world. We believe protecting user privacy is one of the most important responsibilities of any technology company. That is why the saha77 Privacy Policy sits at the heart of our business — it is not merely a legal document, but the foundation of the trust we build with you.

This Privacy Policy explains what types of data saha77 collects, the purposes for which that data is used, who it may be shared with, and what control you have over your own information. We recommend reading this page carefully before registering with saha77.

By using the saha77 website or app, you are considered to have accepted this Privacy Policy. If you have any objections, please refrain from using saha77 and contact our support team.

2. What Information We Collect

Saha77 only collects information that is genuinely necessary to provide our services. Our policy is to avoid collecting data we do not need. The sections below detail exactly what types of data are collected under each category.

2.1 Information Collected at Registration

• Full Name and Date of Birth (for age verification)
• Email address and mobile number
• Residential Address (Country and City)
• Preferred Currency and Language
• Username & Password (stored in encrypted form)

2.2 Information Collected During Identity Verification

• Photo of National ID or Passport
• Proof of Address Document (Utility Bill or Bank Statement)
• Payment Method Verification Details
• Selfie or liveness verification photo (where applicable)

2.3 Automatically Collected Information

• IP address and device type
• Browser Type & Operating System
• Site access times and session information
• Click Patterns & Page Visit Logs
• Device Identifier and Location (up to City Level)

2.4 Transaction-Related Information

• Deposit & Withdrawal History
• Partial Payment Method Details (full card numbers are never stored)
• Betting & Gaming History
• Bonus & Promotion Usage Data

3. Purpose of Data Use

Saha77 uses collected data solely for specific, legitimate purposes. No information is used beyond its original intended purpose.

We also use your data to maintain platform security, detect multiple accounts or fraudulent activity, and submit required reports to licensing authorities. With your consent, promotional messages may be sent via email or SMS — you can unsubscribe at any time.

4. Data Sharing Policy

Saha77 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.

4.1 Who We May Share Data With

• Payment Provider: Necessary information is shared with Mobile Banking, Nagad, Rocket, or your bank to complete transactions.
• Identity Verification Service: KYC documents may be shared with certified verification providers as part of the verification process.
• Licensing Authority: Mandatory reporting to international gaming regulatory authorities.
• Law Enforcement Agencies: Limited data in response to a court order or lawful investigation.
• Technology Infrastructure: Cloud hosting and security service providers (under data processing agreements).

4.2 International Data Transfers

As saha77 operates internationally, your data may be stored on servers across multiple countries. Regardless of where data is transferred, GDPR-compliant Standard Contractual Clauses apply. Keeping your information secure is our responsibility.

5. Cookie Policy

Cookies are small text files stored in your browser. saha77 uses cookies to improve site functionality and personalize your experience.

5.1 Cookies We Use

• Essential Cookies: Used to maintain your login session and ensure site security. Without these, the site cannot function properly.
• Functional Cookies: To remember your preferred language, games, or settings.
• Analytics Cookies: For understanding site traffic and usage patterns — fully anonymized data.
• Marketing Cookies: To show you relevant offers with your consent.

5.2 How to Manage Cookies

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain site features. Access cookie management through the settings menu in Chrome, Firefox, or Safari.

6. Data Security Measures

Saha77 employs industry-standard technical and administrative measures to protect your information. Security is not just a feature — it is the foundation of our infrastructure.

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): OTP verification for an added layer of security.
• Firewall & DDoS Protection: State-of-the-art technology to prevent cyberattacks.
• Regular Security Audits: Penetration testing conducted by third-party cybersecurity experts.
• Restricted Access Controls: Only authorized personnel can access specific data.
• Data Masking: Sensitive information is masked even within internal systems.

7. Your Rights

As a saha77 user, you have the following rights over your personal data. These rights are backed by GDPR and international data protection laws.

• Access: The right to know what information we hold about you.
• Right to Rectification: Request to Update Incorrect or Outdated Information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to object to the use of your data for specific purposes.
• Data Portability: The right to receive your data in a machine-readable format.
• Withdrawal of Consent: The right to opt out of marketing communications at any time.
• Right to Lodge a Complaint: The right to lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact us via support chat or email. We will respond to your request within 30 days. Due to legal obligations, some data may not be immediately deletable — we will explain the reason if that is the case.

8. Data Retention Period

Saha77 does not retain any data longer than necessary. A specific retention period is defined for each category of information.

• Account Information: For up to 5 years while the account is active and after closure.
• Transaction Records: 5–7 years in accordance with financial regulations.
• KYC Documents: 5 years after verification, or as required by law.
• Gaming Log: Up to 3 years for dispute resolution.
• Marketing Data: Upon withdrawal of consent, or a maximum of 2 years.
• Technical Logs: Up to 12 months.

9. Children's Privacy

Saha77 is a platform strictly for users aged 18 and above. We do not knowingly collect or store data from anyone under the age of 18.

Age verification is mandatory during the registration process. If we become aware of any account belonging to a minor, that account will be immediately closed and all associated data will be deleted. Parents and guardians are advised to ensure that children do not access this site.

10. Policy Changes

Saha77 may update this Privacy Policy from time to time. For significant changes, a notice will be posted on the website and registered users will be notified by email. The "Last Updated" date at the top of the page is always kept current.

Continued use of saha77 after any changes to this policy will be considered acceptance of the updated Privacy Policy. If you do not agree to the changes, you may request to close your account.

11. Contact

For any privacy-related questions, complaints, or requests, please reach out to our dedicated Privacy Team. We are able to respond in Bengali.

We aim to respond within 30 days of receiving your request. For complex cases it may take a little longer — we will let you know in advance if that is the case.